Superior Support Resources Delivers Technology and Resources to Advance, Protect, and Support our Clients.
405 N. Calhoun Road, Suite 200 Brookfield, WI 53005
(262) 784-9772
In addition to running day-to-day IT as a managed services provider, SSR thrives on planning and executing the projects that help our clients with digital transformation. Framed with the proper context of our clients’ business goals, these projects often include use of Cloud technology, automation of processes, and the upgrading of internal IT.
It is very common for small and mid-sized companies to have processes that are over-reliant on manual spreadsheets and email. Modern business is characterized by workflows that require actions by numerous people who must be able to access and contribute to shared data pools. SSR helps clients improve such processes by developing lightweight, intuitive applications that connect the people and information necessary to key processes. When we do these projects, we begin with a business-first perspective, develop a shared vision with or client about the desired solution, and deliver successive portions of functionality using an agile methodology to incorporate client feedback. We generally use widely adopted tools such as the Microsoft suite for ease of maintenance and low total cost of ownership.
Effective use of Cloud technology can help companies turn fixed IT costs into variable costs, eliminate the burden of administering on-premise systems, and improve security. SSR helps our customers build secure, repeatable and scalable Cloud environments on the Cloud provider of choice. Many of our clients begin with an end-to-end IT portfolio discovery for infrastructure and applications that provides detailed dependency mapping to facilitate migration sequencing and deriving wave groups. We can also containerize workloads and perform platform transformations.
Technology environments are only as high-performing and secure as their weakest links. Because systems age and technology keeps moving forward, upgrades are required from time to time. Whether it be end-user devices such as laptops configured to your company’s specifications, or servers, routers, switches, wi fi networks, or security systems, our engineers are constantly working on projects to get clients to the next level where they need to be. We do not believe in upgrading for its own sake, but in order to support your business goals, keep your employees productive, and keep your enterprise secure. We plan upgrades with a holistic perspective, schedule the required skilled resources, order hardware and software as needed, and keep you informed at each step through execution and testing.
