Security

At Superior Support Resources, Inc., we provide you with a dedicated team focused on keeping your security up to best practices and have a hand on the pulse of the ever-changing security landscape. Encompassing your IT environment, people, and processes, SSR’s Security Programs provide a comprehensive and consistent analysis, implementation, and recommendations to keep your company secure from threats such as cyber-security attacks, data leaks, and phishing scams.

SSR’s proven approach includes creating, measuring, and tracking Key Performance Indicators for your IT environment and keeping you informed of the state of your security. In addition, our three different levels of our Security Programs (Essentials, Advanced, Compliance) can be tailored to your unique business needs.

Taking the First Step in Improving Your IT Security
Before implementing a Security Program, Superior Support Resources will perform a Security Review that will provide the following:

  • High-level overview of your current IT security measures
  • Comparison of your current practices against industry best practices
  • Identification of potential security risks and inefficiencies
  • Gap analysis outlining recommendations to improve your security practices

As a full-service IT provider, we will create a plan to prioritize and resolve any potential risks or other areas of improvement to support you in moving your business forward.

NIST SP 800-171: Helping Manufacturers Meet Cyber Security Standards

SSR helps manufacturing companies ensure that data residing on your IT system is safeguarded from cyber incidents in order to meet the compliance requirements set forth by the Department of Defense in NIST SP 800-171. Learn more.

Case Study

Disaster Recovery Business Continuity Plan (DRBCP)

Challenge – In Milwaukee, the office of the Employee Retirement System (ERS) is responsible for distribution of the city’s pension plan to more than 12,000 retirees. Staff was beginning the process of setting up a Disaster Recovery Business Continuity Plan (DRBCP) as a preventative measure. DRBCP is responsible for preventing unforeseen disruptions in daily operations and/or data loss. ERS needed assistance in creating a comprehensive DRBCP.

Solution – SSR was called in to formalize the plan and identify vulnerabilities including all internal and external threats that could interrupt business systems.

Result – SSR provided policies, procedures and a roadmap to the recovery of information technology and core business processes in the case of an emergency. In addition, the DRBCP offers peace of mind for ERS that the risk is diminished against sudden or unexpected losses.

“We worked with SSR to document the DRBCP,” says Kelly Reid, Chief Technology Officer for Employee Retirement System. “They came in with guidelines and standards and, over a 10-week period, coordinated the entire solution.”